Support Staff
Support Staff
Unhoop Philippines, Inc.
- PHP 16,000 - PHP 18,000
- Graduate of any 4-year Bachelor’s courses. Open to fresh graduates
- 10F King's Court I Building, 2129 Chino Roces Avenue, Makati City
Job description
JOB HIGHLIGHTS:
- Experience working in a multicultural environment!
- Receive HMO (Maximum Limit up to 200K) upon regularization
- Annual company activities
JOB DESCRIPTION
RESPONSIBILITIES:
- Receive and respond to tutors for whatever concerns they may have that are related to their services for the company
- Manage the schedules of tutors to ensure enough lessons are provided daily
- Answer the tutors’ inquiries (through Skype, email, or SMS)
- Work together with Japanese Customer Support in dealing with student concerns (e.g. cancellation or transferring of lessons, contacting tutors, etc.)
- Develop ideas for the improvement of the procedures related to operations in the Tutors’ Management Department
- Fulfill other job-related tasks to be given by the immediate Supervisor
QUALIFICATIONS:
- Graduate of any 4-year degree or vocational courses (Fresh Graduates are welcome to apply)
- Proficient in written and spoken English
- Willing to work in Makati (This is an office-based job)
- Willing to be in an afternoon shift (start of shift: 3PM)
*may still change to any of the shifts posted below - Willing to be trained (both as a support staff and as a tutor)*
*Support staff training schedule will follow the work schedule of the Supervisor
*Tutor training will be from Tuesday to Saturday 9:30 AM to 4:30 PM
*changes may still occur but will be notified - Amenable to working on holidays and weekends
- Must acquiesce to render overtime whenever necessary
- Must be adaptive and culturally sensitive
- Must have strong time management skills
- Must have experience in basic to intermediate computer and internet troubleshooting
ADDITIONAL INFORMATION:
- Work is in Makati City (on-site): 10F King’s Court I Building, 2129 Chino Roces Avenue, Makati City
- Two rest days in a week Fri and Sat (may still change)
- Other Department Shifts:
- 4:30 AM to 1:30 PM
- 11:00 AM to 8:00 PM
- 1:00 PM to 10:00 PM
- 3:00 PM to 12:00 MN
WHAT TO LOOK FORWARD TO:
- Experience working in a multicultural environment!
- Receive HMO (Maximum Limit up to 200K) upon regularization
- Annual company activities
- Birthday Gift Certificates
Work Location
10F King's Court I Building, 2129 Chino Roces Avenue, Makati City
About Unhoop Philippines, Inc.
We are UNHoop Philippines and we are an online English school that caters to Japanese and Taiwanese students. Our mission is to be able to offer fun, effective, and excellent services that could help our students become competent English communicators that they may achieve their dreams.
In order to achieve this pursuit, we are looking for teachers who also believe in the importance of free thinking, compassion, and love; who are seeking professional growth in the ESL industry; who are dedicated to developing students; and who are flexible, adaptable, and willing to perform beyond what is expected.
