Tutor’s Management Staff (TMD)

Unhoop Philippines, Inc.

  • PHP 16,000 - PHP 19,000
  • Graduate of any 4-year Bachelor’s courses. Also open to fresh graduates
  • 10F Robinsons Summit Center Ayala Avenue, Makati City

Job description

Qualifications:

  • Graduate of any 4-year or vocational courses
  • Proficient in written and spoken English
  • Willing to work in the morning shift (11 AM to 8 PM)
    *Please note that the shift may change
  • Amenable to work on holidays and weekends
    *2 rest days per week

    • 2 weekdays (ex. Wednesday-Thursday)
    • 1 weekday, 1 weekend (ex. Friday-Saturday)
  • Willing to work on-site in our office in Makati
  • Must acquiesce to render overtime whenever necessary
  • Must be adaptive and culturally sensitive
  • Must have strong time management skills
  • Must have experience in basic to an intermediate computer and internet troubleshooting

Responsibilities:

  • Receive and respond to tutors for whatever concerns they may have that are related to their services for the company
  • Manage the schedules of tutors to ensure enough lessons are provided daily
  • Answer the tutors’ inquiries (through Skype, email or SMS)
  • Be an aid to Japanese/Taiwanese Customer Support in matters concerning tutors (e.g. cancellation or transferring of lessons, contacting tutors, etc.)
  • Develop ideas for the improvement of the procedures related to operations in the Tutor’s Management Department
  • Fulfill other job-related tasks to be given by the immediate Supervisor

Department Shifts:

  • 4:30 AM to 1:30 PM
  • 11:00 AM to 8 PM
  • 1:00 PM to 10:00 PM
  • 3:00 PM to 12:00 AM

What to look forward to:

  • Experience working in a multicultural environment
  • Health insurance coverage once regularized
  • Annual company activities (Labor Day outings, year-end party, etc.)
  • Birthday GC
  • Qualified applicants will be eligible to work part-time as an English Teacher

Work Location

About Unhoop Philippines, Inc.

We are an Online English School that caters to Japanese and Taiwanese students.

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